Skip to content
English Chevron
USD Chevron

FAQ

What if I change my mind and want a different size or color after my order is placed?


Once an order is placed at Ouchlove.com, you cannot make changes. Please place a new order for the correct size or color and return the order with the wrong size or color.

What if I am not pleased with my selection? Can I return or exchange the purchase?


You have two options for returning merchandise purchased online: by mail or in store. All returns of online orders, whether by mail or in store, must be returned within 30 days from the day the order was shipped.